Shipping policy

Thank you for shopping with us. Please review our shipping and return policies carefully before making a purchase.
Shipping
  • Buyer Responsibility: The buyer is responsible for all return shipping costs.
  • Shipping Labels: We do not provide prepaid return shipping labels.
  • Tracking: We highly recommend using a trackable shipping service. We cannot guarantee that we will receive your returned item.
Returns & Refunds
  • Non-Refundable Items: All food, makeup, and skincare products are strictly non-refundable due to health, hygiene, and safety reasons.
  • All Other Products: Items outside of food, cosmetics, and skincare can be returned within 30 days of delivery.
  • Restocking Fee: All eligible returns are subject to a 20% restocking fee, which will be deducted from your final refund amount.
  • Item Condition: To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
If you have any questions regarding your order or this policy, please contact our customer support team.